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eMAG

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eMAG

Industry: E-commerce
Country: Romania
City: Bucharest

About the company

Established in 2001, eMAG is a pioneer in ecommerce that has developed a regional ecosystem based on technology in Romania, Hungary and Bulgaria aimed at helping customers in the entire region save time and money. With an ever-growing range of products made available to customers together with its Marketplace partners, eMAG is the place where anyone can search and order anything, anytime, anywhere. Romanian customers of the platform benefit from value-added services, such as the mobile application, fast delivery at easybox, Genius free delivery subscription in four ecommerce applications (eMAG, Tazz, Fashion Days, Freshful), 30 days for return, fast reimbursement via Instant Money Back, opening the package on delivery, flexible payment services from the eMAG/ My Wallet account, and the mobile application. With the help of eMAG Marketplace, Romanian entrepreneurs who sell on the platform have at their disposal programs and tools that help them scale their business in Central and Eastern Europe: eMAG Ads, cross-border, Fulfillment, the mobile application or the campaigns carried out on the platform there are only a few of these.

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About the project

eMAG is one of the leading employers in Romania, with over 3.300 employees. Once the company adopted a hybrid working model, the need to set up a framework to smoothen the process and allow the signing of HR documents remotely appeared. The project was aimed at solving this issue.

What solution was deployed?

Digidemat assisted eMAG in the adoption of the Docusign electronic signature platform for automating their HR processes, streamlining workflows, and boosting productivity. The integration of Docusign empowered the HR department to improve employee satisfaction by reallocating valuable time to focus on essential tasks.

Leveraging advanced electronic signature technology compliant with local legislation, eMAG successfully digitized the entire document workflow—from creation and signing to archival.

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Benefits of the solution

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Easy hiring

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More efficient onboarding process

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Stronger employee management

Client testimony

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